Reckon Support


Find a consultant



Search our directory if you require one-on-one supoort


Reckon has a nationwide network of Accredited Consultants, who are experts in the Reckon range of products. They provide services such as training, bookkeeping, installation, file set up and upgrading assistance. Whatever your business requirements our Accredited Consultants can help.





Reckon Knowledge Browser



Technical articles and helpful workarounds


In most cases you will find the solution to your problem in the Reckon Knowledge Browser. If you do not find the solution, it could be an issue that our expert Technical Support team would be able to assist with.




Reckon Community



Ask questions and find answers


Our community is frequented by end-users, partners, and staff, providing an invaluable resource. Get your questions answered, share your ideas and feedback, get your problems solved, and give back by helping others! It only takes a minute to get started.




Reckon Advantage



Gain the most out of your Reckon Accounts products


As part of Reckon Advantage you will receive all updates and upgrades released in that 12 months free as well as having acess to a dedicated Advantage support team.



Reckon has a range of support options to help you get the most out of your Reckon product


Technical Support



Free Telephone Support is available for selected current versions of Reckon Accounts online and desktop solutions and Retail Point of Sale. Technical Support is available Monday - Friday 9.00am - 5.00pm


Reckon Accounts Business Range 2015 0800 933 666

Reckon Advantage 0508 226 532
Reckon Accounts Hosted 0508 444 999
Reckon Accounts Home & Business 2015 0800 447 292
Retail Point of Sale 2015 0800 447 292


*Please ensure you provide your customer ID in order to receive support

*If calling from a mobile phone please dial 09 302 0978



Data Services


If you are having issues with your data it may be that you need to consult one of our Data Service Team Members.


To contact or for further information on Data Services please phone 0800 447 292, alternatively you can request a service by filling out the Data Service Request web form


If you require your admin password to be removed, please call 0800 447 292 to discuss your options.


> Data services form


Support Enquiry


  Phone Number*
  Email Address*
  Customer ID*


Reckon Training Courses


Learn how you can get the most out of your Reckon software with Reckon Accounts and Payroll classroom training courses. Click here for more information.