Reckon Support


 

Find a consultant

 

 

Search our directory if you require one-on-one supoort

 

Reckon has a nationwide network of Accredited Consultants, who are experts in the Reckon range of products. They provide services such as training, bookkeeping, installation, file set up and upgrading assistance. Whatever your business requirements our Accredited Consultants can help.

 

 


 

 

Reckon Knowledge Browser

 

 

Technical articles and helpful workarounds

 

In most cases you will find the solution to your problem in the Reckon Knowledge Browser. If you do not find the solution, it could be an issue that our expert Technical Support team would be able to assist with.

 


 

 

Reckon Community

 

 

Ask questions and find answers

 

Our community is frequented by end-users, partners, and staff, providing an invaluable resource. Get your questions answered, share your ideas and feedback, get your problems solved, and give back by helping others! It only takes a minute to get started.

 


 

 

Reckon Advantage

 

 

Gain the most out of your Reckon Accounts products

 

As part of Reckon Advantage you will receive all updates and upgrades released in that 12 months free as well as having acess to a dedicated Advantage support team.

 


 

Reckon has a range of support options to help you get the most out of your Reckon product

 

Technical Support

 

 

Free Telephone Support is available for selected current versions of Reckon Accounts online and desktop solutions and Retail Point of Sale. Technical Support is available Monday - Friday 9.00am - 5.00pm

 

Reckon Accounts Business Range 2014 0800 933 666

support@reckon.co.nz

Reckon Advantage 0508 226 532
Reckon Accounts Hosted 0508 444 999 online@reckon.co.nz
Reckon Accounts Home & Business 2015 0800 447 292
Retail Point of Sale 2014 0800 447 292

 

*Please ensure you provide your customer ID in order to receive support

*If calling from a mobile phone please dial 09 414 3650

 


 

Data Services

 

If you are having issues with your data it may be that you need to consult one of our Data Service Team Members.

 

To contact or for further information on Data Services please phone 0800 447 292, alternatively you can request a service by filling out the Data Service Request web form

 

If you require your admin password to be removed, please call 0800 447 292 to discuss your options.

 

> Data services form


 

Support Enquiry

 

  Name*
  Phone Number*
  Email Address*
  Customer ID*
  Message
   
 


 

Reckon Training Courses

 

Learn how you can get the most out of your Reckon software with Reckon Accounts and Payroll classroom training courses. Click here for more information.

 

 

reckon-logo